Phone system planning
Review users, sites, existing numbers and call handling. Agree the proposed VoIP setup, supplier responsibilities and the services included.
IT Solutions
Business calls. Connected to the way you work.
VoIP office phone systems for your people, premises and working hours. Plan the setup, number transfers, call routing and ongoing support with AG Solutions.
Discuss voip & office phone systemsWhat this helps you do
Help callers reach the right team
Plan main numbers, ring groups, menus and voicemail around how your business handles enquiries.
Connect office and remote staff
Choose appropriate desk phones, headsets or softphones, with access and configuration agreed for each user.
Make the changeover manageable
Coordinate numbers, connectivity, installation and testing before changing the existing service.
VoIP & office phone systems around your business.
Your phone system should help customers reach the right person, whether your team works in the office, from home or across several sites. AG Solutions provides VoIP office phone systems, bringing business calling together with the network and IT services it relies on.
We start with your current numbers, users and call flows. Together we agree the equipment, service configuration and changeover plan, from a small office setup to a team with shared numbers and different working patterns. Remote services are available UK-wide, with on-site installation and support by arrangement.
What we can help with.
Handsets and softphones
Configure suitable office handsets, headsets and calling applications. Check compatibility and help users understand the agreed setup.
Numbers and call routing
Plan new numbers or coordinate number transfers, where available. Configure agreed ring groups, business hours, menus, voicemail and forwarding.
Connectivity and ongoing support
Check network readiness, Wi-Fi or wired connections and resilience requirements. Agree who handles user changes, faults and ongoing system administration.
A useful first conversation.
Start with what you know. We’ll help you work through the technical detail.
- Share your current numbers, provider and any contract or transfer details.
- Tell us how many people need phones and where they work.
- Explain how calls should reach your team during and outside business hours.
Your questions, answered.
Can we keep our existing business phone numbers?
We can review number transfer options with you. Availability, account details and the existing provider affect the process. Agree the transfer plan before cancelling the current service.
Can staff answer calls away from the office?
Yes, a suitable VoIP setup can include softphones or other agreed devices for remote staff. Connectivity, supported equipment, permissions and the selected service determine the practical arrangements.
Can you install the phones and set up call handling?
Yes. We can agree handset installation, user configuration, call routing and a handover as part of the project, with on-site work by arrangement.
What happens during an internet or power interruption?
VoIP depends on connectivity and power. We discuss continuity needs, possible backup arrangements and emergency calling requirements before agreeing the changeover. The right approach depends on your premises and the selected service.
What does a business phone system cost?
The proposal depends on users, numbers, equipment, call requirements and support scope. We set out the relevant setup and ongoing charges before you decide. No fixed price or inclusive call allowance is assumed.
Connected services.
IT Solutions
Networks & Wi-Fi
Connect people, devices and business systems with a wired and wireless network planned around your premises and the work happening inside them.
Explore this service IT SolutionsManaged IT support
Give your team a dependable route for everyday IT help, with proactive maintenance and support arrangements shaped around your business.
Explore this service IT SolutionsCloud & Microsoft 365
Give your team a practical setup for email, files and collaboration, with Microsoft 365 and cloud services configured around their work.
Explore this serviceWorking across the UK.
Remote services nationwide, with on-site support and installations by arrangement. Share your postcode and requirements so we can agree the right delivery plan.
Explore UK coverage →Start a conversation
Let’s make it
work better.
Tell us about your people, systems or premises. We’ll discuss what you need and agree a practical next step.
hello@generativesolutions.aiUK-wide remote services. On-site work by arrangement. Support hours, attendance and response arrangements are agreed for your service.